Mission Statement:

Insurance Consumer Guidance Society (ICGS)

The Insurance Consumer Guidance Society (ICGS) is a 501(c)(3) nonprofit organization dedicated to providing the residents of California with clear, unbiased educational resources about insurance. Our mission is to enhance consumer understanding of insurance products and the evolving regulatory environment, particularly in light of challenges posed by climate change and market shifts.
 
Formal Objectives:
 
- Educational Outreach: ICGS commits to delivering accessible and neutral information on various forms of insurance, including, but not limited to, homeowners, condo, renter, fire, FAIR Plan, earthquake, flood, automobile, and personal umbrella insurance. We aim to make complex insurance topics understandable for all Californians.
 
- Media and Public Engagement: We will engage the public through a variety of channels, including local and statewide media appearances, webinars, radio, YouTube, podcasts, and written articles to ensure widespread dissemination of insurance education.
 
- Direct Consumer Support: With a free helpline (213-83-LEARN) and dedicated email contact (info@icgs.org), we provide a platform for consumers to receive guidance from licensed agents without any commercial bias. Our commitment is to remain fully independent of any insurance companies, ensuring impartial and consumer-focused advice.
 
ICGS is devoted to serving the public interest by fostering informed decision-making in a dynamic insurance landscape. We strive to be a trusted educational resource that equips Californians with the knowledge they need to confidently navigate their insurance choices.